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Problems Entering PIN Code

If you are struggling to enter you pin code then follow these instructions, but read the hints and tips first.

Hints & Tips

  • Do you have a parent button which has to be in a certain position before the manual pin code can be entered? This WILL have been explained to you on handover after installation.
  • Does your cruise control have to be turned on?
  • Does your air conditioning need to be turned on?
  • Do you need to wait 2 seconds for lights to extinguish or activate before entering your PIN?


If none of the above help rectify the issues then confirm you have followed the below...

  • Have you waited 5 seconds after trying to enter the PIN for the first time before entering a second time?
  • Have you waited 5 seconds between each failed PIN entry?
  • The above has to be a genuine 5 seconds, not 4 seconds but 5 FULL seconds.

If you feel you HAVEN'T waited then you have probably locked yourself out.

You can now either wait 5 FULL minutes or use the emergency PIN override however I advise waiting in this instance.

Your Emergency Override PIN is on the back of the black card you WERE given on completion of the installation.


Here’s a link to using your emergency PIN override.

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